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- IT Specialist (Volunteer)
Description
Who We Are
Black Engineers of Canada (BEC) is a Non for Profit Professional Organization geared towards providing a safe environment for Black Engineers where they can aspire and become a better version of themselves. We empower and uplift the Black Engineers community, including youth and aspiring engineers, by advocating for equitable opportunities, enhancing living conditions, and promoting mental health improvement. We achieve this through robust mentorship programs, impactful networking events, innovative educational initiatives, safe spaces for difficult conversations, and dedicated research efforts. We are committed to leveraging all our human and financial resources towards realizing a stronger, and more inclusive community.
The Job
We are searching for a IT Specialist (Volunteer) who will handle the key responsibilities by dedicating 5 - 10 hours weekly of volunteer time.
The IT Specialist (Volunteer) supports the organization’s technology needs by helping maintain, improve, and secure IT systems and digital tools. This role contributes to operational efficiency, data security, and the organization’s ability to deliver programs and services to the community.
KEY RESPONSIBILITIES
IT Support & Operations
- Provide basic technical support for staff and volunteers (hardware, software, email, and connectivity issues).
- Assist with setup, configuration, and maintenance of computers, printers, and mobile devices.
- Support cloud-based tools such as Microsoft 365, Google Workspace, Zoom, and collaboration platforms.
Systems & Infrastructure Support
- Help manage and maintain the organization’s IT infrastructure, including user accounts and access permissions.
- Assist with data backups, basic cybersecurity measures, and system updates.
- Support troubleshooting of network and system issues as needed.
- Digital Tools & Process Improvement
- Recommend low-cost or free technology solutions suitable for non-profit environments.
- Help streamline digital processes (file management, shared drives, workflows).
- Support implementation of new tools or systems when required.
Data Protection & Security
- Promote best practices for data privacy and cybersecurity.
- Assist with basic security measures such as password management and access controls.
- Support compliance with applicable privacy and data protection requirements.
Documentation & Knowledge Sharing
- Create simple user guides and documentation for IT systems and tools.
- Provide basic training or support sessions for staff and volunteers.
- Help build internal IT knowledge and sustainability.
Requirements
Qualifications
- Interest in supporting community, social, or charitable initiatives.
- Education or experience in Information Technology, Computer Science, or a related field (formal education not required).
- Basic knowledge of IT support, troubleshooting, and common software tools.
- Familiarity with cloud platforms (Microsoft 365, Google Workspace, or similar).
- Strong communication skills and a collaborative, service-oriented mindset.
Benefits
- Opportunity to grow your professional network.
- Skill development in information technology for the Canadian market.
- Opportunities for advancement and leadership within the organization.
- Experience that strengthens your resume and professional profile.
- Meaningful contribution to a purpose-driven mission.
Ready to Join Us:
If you're excited about this opportunity, able to commit up to 5 - 10 hours weekly for the next one year, please submit your resume to HR@blackengineers.ca. Indicate the volunteer role that you are applying for as the subject of the email.
